Configuring PIN Complexity with Convenience PINs in Windows 10

Applies to Windows 10 version 1709 and above.

The Microsoft support article Can’t configure a PIN when Convenience PIN and Hello for Business policies are enabled in Windows 10 has a little problem.

Under the section named “Resolution”, it says:

PIN complexity: Manage PIN complexity in the standard way by using policies that are found in the following location

Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\PIN Complexity

However, this is not the correct location in Windows 10 version 1709 and later. The correct location is

Computer Configuration\Administrative Templates\System\PIN Complexity

which is quite a different place.

I have reported this via the “Feedback” link on the page.


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